Return & Refund Policy
Return and Refund Policy
Thank you for shopping with Rodil We want to ensure your complete satisfaction with your purchase. If you have any questions or concerns about our return and refund policy, please contact us at 09679274797 | 046 4150869 | support@rodil.ph
Returns
Eligibility: To be eligible for a return, your item must be unused if it is non consumable, in the same condition that you received it, and in the original packaging. You must also have a valid proof of purchase. & for consumable may vary.
Timeframe: For non consumable product you have 2 days from the date of purchase to request a return & for consumable may vary.
Items Not Eligible for Return: Certain items, such as perishable goods, gift cards, downloadable software, and personalized or customized products, are not eligible for return.
Refunds: Once your return is received and inspected, we will send you an email or text message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.
If your return is rejected, we will provide an explanation for the rejection, and you may choose to have the item returned to you at your expense.
Exchanges (if applicable)
If you received a defective or damaged item, we will replace it with the same item if available. Please contact us at 09679274797 | 046 4150869 | support@rodil.ph to request an exchange.
Shipping
To return your product, please mail it to: support@rodil.ph
Send us a message to: 09679274797 | 046 4150869
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over P2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Contact Information
If you have any questions or concerns regarding our return and refund policy, please contact us at: support@rodil.ph 09679274797 | 046 4150869
Changes to this Policy
We reserve the right to modify this return and refund policy at any time. Any changes will be posted on this page with the last updated date. It is your responsibility to review this policy periodically.
Thank you for shopping with Rodil We want to ensure your complete satisfaction with your purchase. If you have any questions or concerns about our return and refund policy, please contact us at 09679274797 | 046 4150869 | support@rodil.ph
Returns
Eligibility: To be eligible for a return, your item must be unused if it is non consumable, in the same condition that you received it, and in the original packaging. You must also have a valid proof of purchase. & for consumable may vary.
Timeframe: For non consumable product you have 2 days from the date of purchase to request a return & for consumable may vary.
Items Not Eligible for Return: Certain items, such as perishable goods, gift cards, downloadable software, and personalized or customized products, are not eligible for return.
Refunds: Once your return is received and inspected, we will send you an email or text message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.
If your return is rejected, we will provide an explanation for the rejection, and you may choose to have the item returned to you at your expense.
Exchanges (if applicable)
If you received a defective or damaged item, we will replace it with the same item if available. Please contact us at 09679274797 | 046 4150869 | support@rodil.ph to request an exchange.
Shipping
To return your product, please mail it to: support@rodil.ph
Send us a message to: 09679274797 | 046 4150869
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over P2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Contact Information
If you have any questions or concerns regarding our return and refund policy, please contact us at: support@rodil.ph 09679274797 | 046 4150869
Changes to this Policy
We reserve the right to modify this return and refund policy at any time. Any changes will be posted on this page with the last updated date. It is your responsibility to review this policy periodically.